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App Retention Rate Calculator

Free Calculator

Turn starting users, ending users and new signups into your true cohort retention rate β€” instantly and privately.

100% private

Runs in your browser β€” no numbers leave your device.

Your numbers

Active users at the START of the period.

Active users at the END of the period.

New users acquired DURING the period.

Retention rate

50.0%

The cohort formula ((end βˆ’ new) Γ· start). Excludes new signups so you measure true stickiness.

Churn rate

50.0%

Share of your starting users who did not stay.

Users lost

500

Starting users who did not stay through the period.

How it works

1

Enter starting users

Active users at the start of your period (day, week or month).

2

Add ending users

Active users at the end of that same period.

3

Add new signups

New users acquired during the period β€” these are excluded.

4

Read your retention

Cohort retention, churn and users lost update live.

Turn retention into growth

Reverze rebuilds your App Store screenshots into higher-converting creative β€” so the users you attract are the right ones who stay.

How do you calculate app retention rate?

Retention rate is the share of your original users who are still active at the end of a period. The right way to measure it is the cohort formula: subtract new signups from your ending user count, then divide by your starting count β€” ((end βˆ’ new) Γ· start). Removing new users matters because they inflate the raw end number and hide how many of your original cohort actually stuck around. This calculator returns that true retention rate, plus its mirror image (churn) and the exact number of users you lost.

Retention is the metric that compounds. A small lift in retention doesn't just add a few users β€” it raises the average lifetime of every user, which directly multiplies lifetime value (LTV) and, in turn, how much you can afford to spend acquiring the next cohort. High churn quietly caps growth no matter how much traffic you buy. The fastest lever early on is a first impression that attracts the right users and sets honest expectations β€” exactly what a sharp App Store listing does, and what Reverze rebuilds.

Frequently asked questions

How do you calculate retention rate?
Use the cohort formula: subtract new users from your ending user count, then divide by your starting count and multiply by 100. For example, (620 βˆ’ 120) Γ· 1,000 = 50%. This calculator does it instantly and also shows churn rate and users lost.
Why subtract new users from the retention formula?
Because retention should measure how many of your ORIGINAL users stayed, not new ones you acquired during the period. Leaving new signups in the end count inflates the result and hides real churn. Subtracting them isolates the starting cohort so the rate reflects true stickiness.
What is a good app retention rate?
It depends heavily on the period and category. Day-1 retention above 40% and month-1 above 20% are common healthy targets for consumer apps, but the most useful benchmark is your own trend over time. Rising retention beats hitting any single universal number.
What is the difference between retention rate and churn rate?
They are two sides of the same coin. Retention is the share of starting users who stayed; churn is the share who left. They add up to 100%, so a 50% retention rate means a 50% churn rate. This calculator shows both plus the raw number of users lost.